Refund and Returns Policy
Welcome to thyselfmatters.com. Your satisfaction is our priority. This Refund and Return Policy outlines our guidelines for returns, refunds, and exchanges.
Returns
We accept returns within 14 days of purchase. To be eligible for a return, the item must be unused and in the same condition that you received it. It must also be in the original packaging.
Refunds
Refunds will be processed once we receive and inspect the returned item. Shipping costs are non-refundable. Refunds will be issued to the original payment method used for the purchase.
Exchange Policy
If you receive a defective or damaged item, please contact us immediately. We will arrange for an exchange or refund.
Return Procedure
To initiate a return, please contact us at thyselfmatters@gmail.com or +639493738260. We will provide you with instructions on how to return the item.
Limitations
Our refund and return policy is subject to limitations. We reserve the right to deny returns or exchanges in certain circumstances, including misuse or damage of the product.
Contact Information
For any refund or return-related concerns, please contact us at thyselfmatters@gmail.com or +639493738260.
Changes to the Policy
We reserve the right to modify this Refund and Return Policy at any time. Any changes will be effective immediately upon posting on the website.
Governing Law
This Refund and Return Policy is governed by and construed in accordance with the laws of the Philippines.